If you are unable to resolve your problems via these support pages please call the BT Voyager Helpline on;

0870 242 1950

The opening hours of the Helpdesk are 09.00 - 20.00 Monday to Friday and 09:00 - 17:30 on Saturdays.

Alternatively you can E-mail* your technical query to voyager1@bt.com.

*Please add the words "Digital Media Player" to the subject line.

The latest version of the BT Voyager User Guide is available in the Downloads section.